Wednesday, May 15, 2013

AR Invoice showing completed in front end application, however sub ledger period close exception report showing status as invalid




Issue: AR Invoice showing completed in front end application, however sub ledger period close exception report showing status as invalid


Cause: Mostly this issue happens when you copy recurring invoices


Solution:
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1. Pull Invoice diagnostics and take event id

2. If the invoice is invalid the EVENT_STATUS_CODE= 'I'

3. Run the below query to check the same.
select * from xla.XLA_EVENTS where EVENT_ID=1234567;
It will show the EVENT_STATUS_CODE= 'I'

4. Run the below update script to change the flag to 'U'

UPDATE XLA.XLA_EVENTS SET EVENT_STATUS_CODE = 'U' WHERE EVENT_ID = 1234567 AND APPLICATION_ID = 222 AND EVENT_STATUS_CODE= 'I' AND PROCESS_STATUS_CODE='U';
COMMIT;

5. Run the create accounting and transfer to General ledger 'Yes’.

6. Now the status will change to  EVENT_STATUS_CODE = 'P'

Run the subledger period close exception report ,it won’t show this Invoice .






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